Returns, exchanges and refunds

Requesting a return or exchange

Email info@reddyannasports.shop with the order reference, reason for the request and clear product photographs. Wait for written return instructions before sending an item.

• Keep the item unused, unwashed and unaltered with its original packaging and tags where applicable.
• Returned goods are checked against the confirmed order before an exchange or refund is approved.
• The written order summary identifies the applicable request window and return instructions.

Customized and hygiene-sensitive products

Personalized jerseys, printed names or numbers, team orders, hygiene-sensitive items and used protective equipment may not be eligible for a change-of-mind return. This does not remove any rights that apply to goods that are defective, damaged, incorrectly supplied or materially different from the confirmed order.

Wrong, damaged or materially different goods

Reddy Anna Sports reviews requests for correction, replacement or refund when an accepted order arrives wrong, damaged, defective or materially different from the written order confirmation. The available resolution depends on the issue, the product and applicable consumer rights.